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Nimble Needle

Delaware Valley's most loved Needlepoint Shop!

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You are here: Home / Store Policies

Store Policies

Shop at thenimbleneedle.com with confidence. We have partnered with PayPal, whose Verisign gateway is a leading payment gateway, to offer safe and secure credit card transactions for our customers.

If you have any questions or concerns about the security of your personal information, please call us at 1-856-354-8100 or email [email protected]

Shipping
Nimble Needle ships via USPS First Class, Media (books), or Priority Mail on all orders within the Continental USA. (note some limited large items may be shiped UPS)

Delivery Time
If the items you ordered are in stock, they will be shipped within 48 hours of ordering. If your items are not in stock, please allow for up to 4-6 weeks for your order to ship. Your credit card will not be charged until your order is shipped.

Return Policy
If you are not delighted with your purchase you may return the merchandise for credit so long it is within 15 days of receipt, is in like new condition, packaged the way it was received including container/ box /wrappings and original manufacturers tags.  Anything short of this renders the item in used condition and prohibits being sold as new.  Customer is responsible for the cost of return shipping. Special order item are eligible for return.

Please email us at [email protected] or call 1-856-354-8100 if you have any further questions regarding a return or exchange.

Nimble Needle extends a 10% discount to ANG EGA and Pomegranate Guild members.  To redeem your discount purchases have to be made in the store, phoned in or emailed.  I can apply the discount to purchases prior to the transaction with cash, check, credit card or invoice.  No discount can be applied after purchases have been completed through online sales.  Please call or email to have the discount applied prior to checking out.

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Visit Our Shop

Nimble Needle
45 South Centre Street
Merchantville, NJ 08109
856 354 8100

[email protected]

Nimble Needle Shop

Store is closed for post holiday break until 1/7/21

• Walk-in shopping will be suspended until February (at which time we’ll see how the pandemic is doing).
• Shop online, or email orders. Curbside pick-up can be arranged.
• Anticipate delays in OOS items or special orders.
• Email is preferable to calling simply because its in writing and on my laptop. I’m on my feet all day working or packing/shipping and not sitting at a desk. And happy about this since its keeps me moving and awake!

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