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Store Policies

Store Policies

Shop at thenimbleneedle.com with confidence. We have partnered with PayPal, whose Verisign gateway is a leading payment gateway, to offer safe and secure credit card transactions for our customers.

If you have any questions or concerns about the security of your personal information, please call us at 1-856-354-8100 or email [email protected]

Shipping
Nimble Needle ships via USPS First Class, Media (books), or Priority Mail on all orders within the Continental USA. (note some limited large items may be shiped UPS)

Delivery Time
If the items you ordered are in stock, they will be shipped within 48 hours of ordering. If your items are not in stock, please allow for up to 4-6 weeks for your order to ship. Your credit card will not be charged until your order is shipped.

Return Policy
If you are not delighted with your purchase, you may return the merchandise within 15 days of receipt for exchange, refund, or credit (excluding delivery and handling charges). Returns may be subject to a 20% restocking fee. Customer is responsible for the cost of return shipping. Special order item are non-refundable.

Please email us at [email protected] or call 1-856-354-8100 if you have any further questions regarding a return or exchange.

Nimble Needle extends a 10% discount to ANG EGA and Pomegranate Guild members.  To redeem your discount purchases have to be made in the store, phoned in or emailed.  I can apply the discount to purchases prior to the transaction with cash, check, credit card or invoice.  No discount can be applied after purchases have been completed through online sales.  Please call or email to have the discount applied prior to checking out.